Citizen’s Charter

Service Pledge

We, the officials and employees of Batac Water District, commit to:

S = erve you from Monday to Friday 8:00 a.m. to 5:00 p.m. and even beyond if needed;

E = xert all efforts in providing you safe, potable, dependable and affordable water;

R = espond to your complaint about our services the soonest through our public assistance desk and take corrective measures;

V = alue your needs and the mother earth and above all;

E =stablish a system that will foster a culture of continuous improvement because you deserve no less.


Frontline Services